You may request an Enquiry on Results (EOR), also called a remark, if you believe there is an error in your score.

You must request a remark within six weeks of your test date. You must make the request by 9am on the deadline date. If the deadline is a Saturday, Sunday, or holiday, you must make the request by 9am on the Friday before the deadline date.

Your test can only be remarked once.

IELTS tests are highly reliable and errors rarely occur.



Follow the instructions below to have your exam remarked for a fee:

1. Complete the IELTS Enquiry on Results Form

Download the form here.

You may choose one or more parts of the test to be remarked: the fees are the same, $120.

2. Submit completed form to ELS via email

Click here for your test center's email information.

3. Make a payment

Click here to pay.

EORs are non-refundable, unless a score change is warranted.

What else you should know before requesting an Enquiry on Results (EOR)



Remarking takes 2 to 21 days

Depending on several factors including the number of sections requested for remark.

You will receive an email stating whether your band score has changed

If there is a change, you will be required to return your previously issued Test Report Form before a new one can be issued.

Your EOR fees will be refunded if there is a change.
Appeal process

You may follow the appeals process if you are not satisfied after the EOR process. Click here for more information. To begin the appeals process, email your center for more information.